The situation is assessed with the family
Families can contact social services for families directly. The social care professional assesses the situation with the family and decides what services the family might need and receive. Contact may also be made by someone other than the family; the authorities may be notified by a child welfare notification, for example. If this happens, a social worker assesses the need for protection and the urgency of the situation.
Social services for families with children include guidance and advice, financial support, home services and a support person or support family. A child may also be offered support for learning and hobbies. More extensive support is available to clients of child welfare services. Being involved with child welfare services does not always mean placing a child outside the home; support can also be provided at home.